Privacy Policy

1. Introduction

Verse Technology Solutions ("Verse," "we," "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your data. This policy applies to all interactions with versetechsolutions.com and the services we provide.

2. Information We Collect

Information you provide directly:

• Contact information: Name, email address, phone number, company name
• Project information: Industry, target audience, design preferences, inspiration sites, desired domain, project briefs, uploaded files
• Account credentials: Email and password for the client portal
• Communications: Messages sent through our contact form, portal, or email

Information collected automatically:

• IP address: Collected with form submissions for rate limiting and fraud prevention
• Browser and device information: User agent string, screen resolution (via analytics)
• Usage data: Pages visited, time on site, referral source (via Google Analytics)
• Ad attribution: UTM parameters, Google Click ID (gclid) when arriving from paid ads

Payment information:

We do not store credit card numbers, CVVs, or full payment details. All payment processing is handled by Stripe, a PCI-DSS Level 1 certified payment processor. We receive and store only: Stripe customer ID, subscription ID, payment status, and transaction amounts.

3. How We Use Your Information

• To deliver the services you purchased (designing, building, and hosting your website)
• To process payments and manage your subscription
• To communicate with you about your project, account, or support requests
• To send transactional emails (order confirmation, password resets, project updates)
• To prevent fraud, abuse, and unauthorized access
• To improve our services and website based on usage patterns
• To measure the effectiveness of our advertising campaigns

We do not sell your personal information to third parties. We do not send marketing emails unless you explicitly opt in.

4. Third-Party Services

We use the following third-party services to operate our business. Each has its own privacy policy:

5. Cookies & Tracking

Our site uses cookies and similar technologies:

• Session cookies: Required for form submissions (CSRF protection) and portal login. These expire when you close your browser.
• Analytics cookies: Google Analytics uses cookies to understand how visitors interact with our site. You can opt out using Google's opt-out browser add-on.
• Advertising cookies: Google Ads may set cookies for conversion tracking and remarketing. You can manage ad preferences in your Google Ads Settings.

6. Data Retention

• Account data: Retained for the duration of your subscription and 90 days after cancellation to facilitate reactivation or file transfers.
• Contact form submissions: Retained for 2 years, then archived or deleted.
• Uploaded files: Retained for the duration of your subscription. Upon cancellation, files are available for download for 90 days, then deleted.
• Payment records: Retained as required by tax and accounting regulations (typically 7 years).
• Server logs: IP addresses in server logs are retained for 30 days.

7. Data Security

We protect your data using: SSL/TLS encryption for all data in transit, encrypted database connections, bcrypt password hashing, CSRF protection on all forms, rate limiting on sensitive endpoints, and restricted server access. While we implement industry-standard security measures, no method of transmission or storage is 100% secure.

8. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data, subject to legal retention requirements.
• Export: Request your data in a portable format.
• Opt-out: Opt out of analytics and advertising cookies using the tools linked above.

To exercise any of these rights, email [email protected]. We will respond within 30 days.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email to active subscribers. The "Last updated" date at the top reflects the most recent revision.

11. Contact

Questions about this Privacy Policy? Contact us at [email protected] or visit our Contact page.